Refund policy

Thank you for shopping with us! We take pride in providing high-quality seeds to help you grow healthy and fresh vegetables and fruits at home.

1. Returns

• We accept returns only if the product is defective or damaged during shipping.

• To request a return, please contact us within 14 days of receiving your order with your order number and photos of the damaged product.

• Please note: Seeds cannot be returned due to germination issues, as germination can be affected by soil, water, temperature, and storage conditions.

2. Refunds

• Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

• If approved, refunds will be processed to the original payment method within 5–7 business days.

• Shipping costs are non-refundable unless the return is due to our error.

3. Exchanges

• We do not offer direct exchanges, but you may place a new order after your return is approved.

4. Damaged or Incorrect Items

• If you received a wrong or damaged product, contact us within 14 days. We will arrange a replacement or full refund at no extra cost.

5. How to Contact Us

• Email: bdseedsuk@gmail.com

• Phone/WhatsApp: 07466000226

• Message via website/contact form

Your satisfaction is our priority! We aim to provide high-quality seeds and excellent customer service.